Vintage Glass Pendant Light

At Decorstly, we offer free shipping on eligible orders to the destinations listed below. Orders may be shipped directly from our third-party fulfillment suppliers.

Order Processing Time

Orders are generally processed within 1–3 business days after the order is placed.

Orders placed on weekends or U.S. holidays will begin processing on the next business day.

Processing time is separate from the shipping and delivery time listed below.

Order Cutoff Time

Our standard order cutoff time is 2:00 PM Eastern Time (ET) on business days.

Orders placed before 2:00 PM ET on a business day will generally begin processing that business day.

Orders placed after 2:00 PM ET, on weekends, or on U.S. holidays will generally begin processing on the next business day.

Order processing times may occasionally be longer due to high order volume, supplier availability, holidays, or other circumstances.

Shipping & Estimated Delivery Times

United States

Free shipping

Estimated delivery after shipment: 4–7 business days

Estimated total time from order to delivery: approximately 5–10 business days, including order processing.

Canada

Free shipping

Estimated delivery after shipment: 7–12 business days

Estimated total time from order to delivery: approximately 8–15 business days, including order processing.

United Kingdom & Europe

Free shipping

Estimated delivery after shipment: 7–12 business days

Estimated total time from order to delivery: approximately 8–15 business days, including order processing.

Australia

Free shipping

Estimated delivery after shipment: 7–12 business days

Estimated total time from order to delivery: approximately 8–15 business days, including order processing.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, customs processing, weather, holidays, supplier processing, or other circumstances outside our control.

Tracking Information

Once your order has been processed and shipped, tracking information will be sent to the email address provided with your order.

Tracking information is generally provided within 1–3 days after your order is shipped.

Please note that tracking information may take some time to become active after it has been provided by the carrier.

If you have not received tracking information within 5 days of placing your order, please contact us so that we can assist you.

Email: Decorstly@gmail.com

Contact Page: https://decorstly.com/pages/contact-us

Shipping Delays

Although we work with our fulfillment partners and shipping carriers to deliver orders within the estimated timeframes above, occasional delays may occur.

Delays may be caused by:

• Shipping carrier issues
• Severe weather
• Holidays
• High shipping volumes
• Customs processing
• Supplier delays
• Incorrect or incomplete shipping information
• Other circumstances outside our control

If your order appears to be significantly delayed, please contact us and we will assist you in checking the status of your shipment.

International Shipping

We currently offer free shipping to Canada, the United Kingdom, Europe, and Australia as listed above.

International delivery times are estimates and may vary depending on customs procedures and the destination country.

Customers are responsible for providing accurate shipping information and complying with applicable local import requirements.

If customs duties, taxes, tariffs, or other import charges are imposed by the destination country, these charges may be the responsibility of the customer unless otherwise stated at checkout.

Shipping Address

Please make sure that your shipping address is correct and complete when placing your order.

If you need to change your shipping address, please contact us within 24 hours of placing your order.

We will do our best to accommodate address changes, but we cannot guarantee changes once the order has entered processing or has been shipped.

If an order is returned to the sender because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply.

Returns & Refunds

Our return and refund terms are provided in our Return & Refund Policy.

Eligible returns must be requested within 14 days of delivery.

For complete information about returns, exchanges, refunds, order cancellations, damaged or defective products, return shipping, and restocking fees, please review our Return & Refund Policy.

Third-Party Fulfillment

Some Decorstly products are shipped directly from our third-party fulfillment suppliers.

The fulfillment location may vary depending on the product and availability.

Regardless of the fulfillment location, Decorstly remains responsible for assisting customers with their orders and providing customer support regarding shipping, tracking, returns, refunds, damaged products, defective products, and incorrect orders.

Contact Us

If you have questions about shipping, tracking, delivery, or your order, please contact us:

Email: Decorstly@gmail.com

Contact Page: https://decorstly.com/pages/contact-us

Mailing Address:

3422 SW 15 Street, Suite #12582
Deerfield Beach, Florida 33442
United States

We aim to respond to customer inquiries within 24 business hours.