Contact us

We'd love to hear from you. If you have a question about an order, product, shipping, returns, refunds, or anything else, our customer service team is here to help.

You can contact us using our contact form or by email.

Email: Decorstly@gmail.com

We aim to respond to customer inquiries within 24 business hours.

Before contacting us, you may also find an answer to your question on our FAQ (Frequently Asked Questions) page.

Customer Service Hours

Our customer service team is available during the following hours:

Monday–Friday: 9:00 AM – 5:00 PM ET
Saturday: 10:00 AM – 2:00 PM ET
Sunday: Closed

All customer service hours are listed in Eastern Time (ET).

We aim to respond to inquiries within 24 business hours. Response times may be longer during weekends, holidays, or periods of unusually high customer inquiry volume.

Contact Form

You can also contact us through the contact form on this page. Please include your order number, when applicable, so that we can assist you more quickly.

For order-related inquiries, please provide as much relevant information as possible, such as the order number and the reason for your inquiry.

Frequently Asked Questions

Our FAQ page covers many common questions about our products, orders, shipping, returns, and other services.

Please visit our FAQ page before contacting us if you are looking for a quick answer.

Our Address

Decorstly

3422 SW 15 Street, Suite #12582
Deerfield Beach, Florida 33442
United States